Job Description

As the Assistant General Manager, you'll be a key player in supporting the General Manager with day-to-day restaurant operations, focusing on maintaining high service standards, team performance, and guest satisfaction. Your role will involve managing the front-of-house, handling financial oversight, and helping to cultivate a positive, high-energy work environment. You'll lead by example, delivering exceptional service, and driving the business forward.

Key Responsibilities:

• Operational Leadership : Assist with overseeing daily operations, ensuring smooth service flow, and maintaining high standards for food, beverage, and cleanliness.
• Team Development : Lead, train, and motivate a team of front-of-house staff. Foster a culture of teamwork, accountability, and continuous improvement.
• Guest Experience : Ensure every guest has an outstanding experience by proactively addressing needs, managing guest feedback, and maintaining a welcoming atmosphere.
• Financial Management : Support budget management, monitor P&L statements, manage labor costs, and optimize operational efficiency.
• Staffing & Scheduling : Supervise staff scheduling, ensuring proper staffing levels for peak periods and maintaining a balanced labor model.
• Health & Safety Compliance : Maintain adherence to all health and safety regulations, ensuring a clean and safe environment for both guests and staff.
• Collaboration : Work closely with kitchen and bar teams to ensure smooth operations and effective communication across departments.

Education, Experience, and Skills:

• Education :
  • Two-year associate degree (60 credit hours) in Hospitality, Business, or a related field preferred, or equivalent work experience.
  • Certifications: PCI/DSS, Alcohol Awareness, Food Handling, and Gaming Registration (where applicable).
• Experience :
  • Minimum 5 years in hospitality, including at least 3 years in a managerial role (Assistant General Manager, Restaurant Manager, or senior manager) in a high-volume restaurant.
• Skills :
  • Strong guest service skills, with a proven ability to build and lead a team.
  • Excellent problem-solving and conflict-resolution abilities.
  • Financial acumen with experience managing P&L statements and labor models.
  • Proficient with Microsoft Office, POS systems, and restaurant technology.
  • Organized, proactive, and detail-oriented with the ability to multitask.
  • Physical capability to stand, bend, and lift up to 50 lbs, with the ability to perform repetitive tasks.
  • Comfortable working with hot kitchen elements and cleaning materials.
  • Must thrive in a fast-paced, dynamic environment and be flexible with work hours (including nights, weekends, and holidays).

Salary & Benefits:

• Salary : $85,000 - $100,000, based on experience.
• Health Benefits : Medical, dental, and vision insurance.
• Paid Time Off : Vacation and sick leave.
• Employee Perks : Dining discounts, team-building events, and more.
• Career Growth : Opportunities for professional development and advancement within a growing brand.
• Work Culture : A collaborative, high-energy environment where team success is a top priority.

How to Apply:

Ready to be part of something exciting? Submit your resume and a cover letter detailing your relevant experience and why you'd be the perfect fit for the AGM role at Elephante.

We look forward to hearing from you!

Elephante Scottsdale is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Compensation details: 85000-100000 Yearly Salary

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