Part of Veolia Group, Veolia Water Technologies & Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We’re always looking for passionate and creative people to help us in this mission!
* Location is flexible within the following areas: Caribbean, Miami, Norfolk, Atlanta
As a General Manager (GM)for our Caribbean Region, you’ll play a key Executive Leadership role responsible for the successful operation of all Services functions across 10 countries. Working in collaboration with other Senior Leaders and Managers, the GM provides strategic leadership on the positioning, commercial strategy, and overall customer service for the region.
Working with the Commercial leadership team, Commercial Engineering and Sales teams, you’ll play a critical operational role to grow the Services portfolio in the region across all the product families. Your business operations experience will be key in providing oversight, leadership and direction to the complete business Operations teams in order to ensure that operating plan targets are met or exceeded in a safe and compliant manner.
Key Early Objectives:
Lead a culture of safety across the region at all levels within the organization
Turn strategy into action through good team alignment/ leadership and setting clear goals & objectives - exercise good project management discipline.
Lead and operationalize key ongoing projects in the Bahamas and Jamaica
Partner with executive leadership to set strategic direction for the region focused on core offerings - operations & maintenance and modular projects in the desalination and industrial water spaces.
Core Responsibilities:
Lead and drive operations of Services business in Region. Oversee Revenue, Cost, Operating Profit, Sales and Backlog of orders alongside commercial and activity growth.
Profit & Loss responsibility
Target achievement accountability
Operational fulfillment
Actively coach local sales and operations teams, driving ongoing On the Job Training and building a pipeline of talent.
Coaching and mentoring staff to include Senior Leaders
Work observations and feedback
Lead the business roll-up processes for Services in the region. Driving EHS , Quality, Compliance and integrity as a main component for all activities.
Business review
EHS reviews and Management site visits
Develop and drive regional business strategies across the portfolio. Lead process improvement, restructuring and business transformation
Strategy development
Country and market penetration strategy development
Other key responsibilities include:
Foster strategic partnerships with internal teams and customers to drive growth
Oversee all regional operations, including resource management and project fulfillment
Develop and maintain a skilled workforce through training and career advancement
Monitor and improve key operational metrics (EHS, quality, utilization, continuous improvement)
Manage plant and fleet assets, maintenance, and reliability
Lead regional expansion and restructuring initiatives
Collaborate with global and shared services teams to implement best practices
Participate in executive-level strategy and business planning
Core Requirements:
University degree in Business or Technical subject and at least 5 years’ work experience in water treatment, utilities or similar B2B service solutions field.
7+ years of proven leadership experience
Experience and knowledge of water treatment systems and equipment.
Experience of Desalination business, contracts, operations and markets.
Ability to travel, as needed - more than 25% of time.
Other Useful Skills & Abilities:
Ability to communicate at executive level with well developed verbal and written communication skills.
Strong strategic thinking and business development skills and experience
Experience in Operations Leadership ideally managing a dispersed multi/site, Multi country workforce.
Customer focused, clear thinker, and detail-oriented. Able to prioritize, organize work, mitigate risks and meet operational deadlines.
Good technology fluency
Ability to work in and lead cross-functional teams in a matrix environment for success – good influencing skills and ability to create/ communicate vision.
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.
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