Incident Manager
Arlington, VA
Must have an active TS/SCI clearance
Responsibilities:
- Supporting the management of cyber incidents through the incident response lifecycle.
- Creating and maintaining routine reporting of cyber incidents in official systems of record, to include case management systems and ticketing.
- Coordinating with internal and external customers, partners, and stakeholders.
- Ingesting, validating, and evaluating information to determine optimal courses of action, to include providing response support to requesting entities.
- Updating and tracking cases and tickets with accuracy, timeliness, reliability, and consistency.
- Drafting summaries of ongoing operations and be able to provide oral presentations for various levels of leadership.
- Maintaining knowledge objects in system of record consistently and professionally.
- Supporting teams that apply risk management and protocols to evaluate risks and prioritize responses based on national security strategies (NCISS).
- Supporting teams conducting threat and vulnerability management to recognize and categorize types of vulnerabilities, threat actors, and different operational threat environments, and associated attacks (MITRE ATT&CK framework).
- Support teams performing network security monitoring and/or security operations analysis, system administration, operating system hardening, cyber hygiene techniques, and cybersecurity defense policies, procedures, and regulations.
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