Job Description

Identity Access Management Engineer / IAM Engineer

ProofID is a leading integrator of Identity and Access Management Solutions and our Managed Service engineering team provides high touch services to Managed Services customers across the world. We pride ourselves on having a high-performance culture that is committed to delivering success for our customers.

This role provides you with the opportunities for career advancement, hands-on experience with cutting-edge technology , and collaboration with a group of experts eager to expand their knowledge and bring a unique and inclusive perspective to the team.

Responsibilities of the Identity Access Management Engineer / IAM Engineer:

• Monitor customer environments, proactively anticipate issues and co-ordinate with other resources, advise customers, propose solutions and effectively respond to service performance issues using the ITIL lifecycle model.
  
• Manage small consultancy style projects and handle complex incidents.
  
• Ensure that work is prioritized using the workflow management and ticket system.
  
• Maintain clear, effective communications with all stakeholders both external and internal.
  
• Create easy to follow documentation in a variety of situations - RCAs, change records, user guides etc.
  
• Manage own time effectively to complete assigned work and adapt schedule based on customer needs and priorities.
  
• Make a positive contribution to ProofID’s Managed Services team, through continuous improvement and sharing skills.
  
• Make decisions with commercial considerations in mind.
  
• Keep upto date on various technology developments through internal & external trainings.
  

Experience Required for the Identity Access Management Engineer / IAM Engineer:

• Experience with the Ping Identity suite of products or other IAM solutions is highly desirable
  
• Experience in managing and design schemas in a directory, understanding indexing and usage context.
  
• Experience with Active Directory LDAP Solutions.
  
• Experience or knowledge of SAML, infrastructure and information security practices.
  
• Relevant technical background and knowledge of federation and multi-factor authentication – this could be OAuth / OpenID standards knowledge, OIDC, SP, IDP configuration.
  
• Active working knowledge of Linux and Bash Scripting.
  

If you are an IAM Engineer and you are looking for a new opportunity, please apply now!

ProofID is an equal opportunity employer. We do not discriminate based on sex, gender identity, ethnicity, religion, sexual orientation, neurodiversity, disability or any other protected basis because we believe the best and brightest come from all walks of life. We aspire to foster a community in which diversity is valued in both our employees and our ideas.

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