Job Description
Description
Applicants who meet the minimum qualifications will be invited to participate in recruitment testing to be placed on the eligibility list.
****A VALID TYPING CERTIFICATE WITHIN THE LAST 12 MONTHS IS REQUIRED****
Valid Typing Certificates must include:
5 minute test time
35 net words per minute or higher
Name/location of test administrator
Dated within 12-months of the job closing date
For approved online and in-person typing certificate locations, please see the link:
(Download PDF reader)
Recruitment Activities:
Data Entry Exam: Thursday, November 21, 2024 and/or Friday, November 22, 2024
Selection Interview: Wednesday, December 11, 2024 and/or Thursday, December 12, 2024
All application materials must be received in NeoGov to be considered for review. Incomplete application packets will not be accepted. A resume will not be considered in lieu of a completed application.
DEFINITION: Under immediate supervision, performs a wide variety of clerical and related duties in support of court operations.
DISTINGUISHING CHARACTERISTICS : Within this framework, Office Assistants perform a wide variety of clerical tasks. This includes preparing, retrieving, maintaining and delivering files and documents; obtaining information from and providing information to the public, attorneys, court staff, and other agencies; operating office equipment; answering telephones; and completing other routine clerical duties as assigned. Office Assistants differ from Judicial Assistants in that Office Assistants perform routine clerical duties requiring only limited knowledge of court procedures and operations.
The Office Assistant II is the entry level classification in this series. Incumbents perform routine clerical tasks, and are subject to close supervision and review of their work. The Office Assistant III is the experienced level classification in the series. Incumbents perform complex and technical duties due to their knowledge and experience, and are subject to minimal supervision and review of their work.
Typical Tasks
REPRESENTATIVE DUTIES: The information listed below is meant to provide samples of essential job functions and responsibilities for positions in this classification. This list is neither inclusive nor exclusive, but indicative of several types of duties performed.
All duties are subject to limitations established in the Court Human Resources policies, guidelines, and labor contract provisions. All duties are performed in accordance with California State Law, Rules of Court, and established statutes, rules, and procedures.
Typical tasks:
- Receives sorts, prepares, examines and processes legal documents for accuracy conformity, jurisdiction, and/or validity; certifies, issues, or files documents, which occurs in the clerk's office;
- Prepares and maintains case records and; accesses databases and court case management systems to retrieve information;
- Under the direct supervision prepares and issues legal orders, including but not limited to, warrants, writs, orders, petitions, subpoenas, abstracts and other official documents on behalf of the court; recalls warrants, prepares judgments and dismissals; copies, seals, scan and destroy cases, in accordance with established codes and court procedures;
- Assists the public, attorneys, justice partners, and court staff in person and/or by phone; provides procedural and other information regarding status of legal cases and case histories; answers inquiries and explains court and legal filing procedures, processes, forms, fees, and basic rules of court;
- Accepts payment for fines and fees; issues receipts; processes payments in computer system and balances a cash drawer;
- Performs clerical duties such as filing, typing, data entry, copying, scanning, assembling and distributing legal documents;
- Operates telephone systems including screening, transferring or referring calls; operates other office equipment, including but not limited to, copiers, scanners, fax machines, computers and microfiche readers;
- Sends and retrieves physical files from various court locations; boxes files; conducts file searches;
- Pulls and delivers court cases and documents as requested; certifies and exemplifies copies of requested records; accesses databases and court case management systems to update and retrieve information;
- Perform a variety of duties for personal development and/or to provide coverage where operationally needed;
- Processes incoming case correspondence; notifies parties of orders and requests of the Court; updates case management system;
- Punctual and regular attendance;
- Performs other duties as assigned.
Minimum Qualifications
MINIMUM QUALIFICATIONS :
Education :
Graduation from High School or G.E.D equivalent.
Experience :
6 months of full-time paid increasingly responsible clerical experience, or relevant experience.
OR
Any combination of relevant experience and/or education that would demonstrate that the individual possess the necessary knowledge, skills and abilities, as determined by the Court Executive Officer.
Other :
Type at a rate of 35 wpm and posses a typing certificate. The typing certificate must be from an authorized agency and must be dated within one calendar year to the closing date of the position.
Desired Qualifications :
- At least six months customer service experience in a fast paced environment;
- Bilingual;
- Legal knowledge/background;
- Cash handling experience.
License : A valid California class C driver's license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
Additional Information
EXPECTED KNOWLEDGE, SKILLS AND ABILITIES :
As applicable to assigned areas of responsibility.
Knowledge of:
Basic procedures of the court system regarding processing of legal documents and filing deadlines; - Policies and procedures related to the division to which assigned and regulations governing the intake, maintenance, disclosure, and safeguarding of subpoenaed records, court documents, public records, and court related information;
- Legal forms, documents and terminology relating to all court divisions including but not limited to Civil, Criminal, Family Law, Juvenile, Probate, and Traffic;
- Legal terminology, court procedures and rules, precedents, government regulations, and executive orders;
- Use of automated case management systems, software applications and office equipment;
- Cash handling skills and application of basic arithmetic;
- Office practices and procedures, including case and document processing functions and procedures, and filing;
- Telephone etiquette and principles of customer service;
- Correct English usage; including fundamental principles of spelling, grammar and punctuation.
Skills and Ability to: - Maintain regular and consistent work hours;
- Understand the procedures and regulations governing the area of assignment, the terminology and documents used, and apply that knowledge to the specific operations of the office;
- Oral Expression: The ability to communicate information and ideas in speaking so others will understand;
- Oral Comprehension: The ability to listen and to understand information and ideas presented through spoken words and sentences;
- Written Expression: The ability to communicate information and ideas in writing so others will understand;
- Written Comprehension: The ability to read and understand information and ideas presented in writing;
- Keyboard extensively, type accurately at speed sufficient to perform the duties of the position;
- Assist people of diverse socioeconomic backgrounds and temperaments;
- Respond appropriately to sensitive and/or confidential issues;
- Screen and route telephone calls; prepare and respond to correspondence and mail appropriately;
- Update, retrieve, and relay data from case management system;
- Organize and prioritize to meet deadlines and coordinate multiple tasks;
- Perform clerical work with accuracy and speed;
- Work in an environment that includes frequent interruptions and requires attention to multiple tasks simultaneously;
- Work independently and in a team setting;
- Organize and maintain files in accordance with regulations and standard office procedures;
- Provide quality customer service and maintain effective working relationships with judicial officers, court employees, members of the public and others encountered in the course of work.
WORKING CONDITIONS : The incumbent will primarily work in a climate-controlled office setting under artificial lighting. Incumbent may also be required to travel and occasionally be exposed to a variety of altering weather conditions (extreme cold or hot weather).
Physical Demands :
- Strength, dexterity, coordination and vision to use a keyboard, computer monitor and other office equipment on a daily basis and for extended periods of time;
- Fine finger manipulation, dexterity and coordination to handle files and single pieces of paper;
- Forceful and repetitive gripping, grasping, and pinching;
- Occasional lifting and carrying of objects weighing up to 25 lbs. such as files, stacks of paper, and other materials;
- Frequent reaching for items on shelves, above, at and below desk / shoulder level;
- Exerts up to 20 lbs. of force occasionally, and/or up to 10 lbs of force frequently, and/or a negligible amount of force constantly to move, torque, twist, push and pull objects;
- Frequently sit for extended periods; frequently stand for extended periods; and frequently walk, move, bend, stoop, lift and stretch;
- Able to move to different locations such as, but not limited to: various departments, other court facilities, and desk assignments based on the operational needs of the Court;
- Must be able to traverse inside and outside over uneven ground and pavement;
- Perform repetitive writing, typing, copying, filing, scanning and document stamping;
- Employees are regularly required to verbally communicate, both in person and by telephone;
- Corrected hearing and vision to normal range.
BACKGROUND INVESTIGATIONS : Convictions, depending on the type, number and date, may be disqualifying. Court employees shall be subject to a modified background investigation and fingerprinting. False statements or omission of facts regarding background or employment history may result in disqualification or dismissal.
Request for Reasonable Accommodations: The Superior Court of California, County of Fresno is an equal opportunity employer and is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process may contact the Human Resources Department at (559) 457-2050 or via email at hr@fresno.courts.ca.gov. Individuals with hearing and/or speech impairments may also contact Human Resources for this position through the use of the California Relay Service by dialing 711.
Job Tags
Full time, Contract work, Immediate start,