TECHNICAL MANAGER II - SAFETY/CLAIMS FIELD INVESTIGATOR - IPR#47532
Agency : Department of Transportation
Closing Date/Time: 09/06/2024
Salary: $4,445 - $7,760 Monthly
Anticipated Starting Salary Range: $4,445 - $5,945 Monthly
Job Type: Salaried
County: Edgar
Number of Vacancies: 1
Plan/BU: NR916 Pro Tech Teamsters
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Agency Mission Statement:
The Illinois Department of Transportation is seeking to hire a Safety/Claims Field Investigator.
The IDOT team works diligently to provide safe, cost-effective transportation for Illinois in ways that enhance quality of life, promote economic prosperity and protect our environment. We are problem solvers and leaders, constantly searching for innovations and improvements in support of our commitment to providing the best multimodal transportation system for Illinois.
Our team fosters a culture of inclusivity. We value diversity and hold ourselves to the highest ethical standards as we work together for a common purpose. Team members frequently collaborate with colleagues and others outside the department to best meet customer needs.
The department offers extensive training and career advancement opportunities. Employees also receive a robust benefit package including:
We invite qualified applicants to apply to become part of our team. We are confident that you will take pride in serving Illinois and its residents and visitors.
This position is accountable for the investigation and analysis of employee property damage claims, and assisting the District Safety Representative in safety training, education, and the investigation of safety related problems.
This position reports to the Safety and Claims Manager. There are no subordinates reporting to this position.
This position is responsible for field accident investigations which result in the collection of district property damage claims, and assisting the District Safety Representative in safety training, education, field visits, work site inspections, compliance with the Work Site Protection Manual and Safety Code, and investigation of safety
related problems.
Typical problems encountered by the incumbent include obtaining, preparing, documenting, and investigating information concerning employee property damage and vehicle accidents. The on-scene field investigation will be the incumbent’s responsibility to examine and document sufficient facts about the accident to support our position in the event the case goes to litigation. The gathering and analysis of factual accident information must be performed in an organized manner in order that conclusions and liability can be clearly established about the accidents. The greatest challenge of this position is gathering sufficient facts to determine how the accidents occurred and promoting employee and public cooperation while conducting these investigations.
The incumbent obtains, investigates, documents, and prepares initial employee accident files. The incumbent assists the District Safety Representative in the determination of the validity of various employee safety complaints or concerns. Once reviewed by the District Safety Representative, complaints which require investigation, and a recommended action can be assigned to this position. The incumbent investigates and documents property damage and third-party claims, along with identifying potential property claims from police reports and follows through with field personnel to see if a claim exists. The incumbent establishes claim files and gathers information by investigating district employee vehicle and property damage accidents in the field. The incumbent assists the Safety and Claims Manager and District Safety Representative in both classroom and field safety training to include respirator, confined space, defensive driving, advanced driving maneuvers for cars and trucks and may recommend a new safety program.
The incumbent refers problems or questions concerning unusual claims to the Safety and Claims Manager and/or District Safety Representative. Further, the District Safety Representative is also notified of unusual data concerning accident investigation in which a safety procedure or safety equipment was in error. The Safety and Claims Manager is also consulted regarding interpretation of policy as to traffic control standards, and which standard is correct for a certain type of traffic operation. Work procedures that may not follow the intent of the Safety Code are also referred to the Safety and Claims Manager and/or the District Safety Representative.
The incumbent has frequent internal contacts with district employees regarding employee accidents. The incumbent also has frequent contacts with the Project Implementation Engineers and Operations Field Engineers/Technicians/Lead Workers regarding employee accidents, third party claims, and fatalities. Other external contacts include the Office of Chief Counsel as to claim investigations, the Secretary of State as to hearings, the public, law enforcement agencies, and attorneys concerning third party claims. Occasional districtwide travel, some statewide travel for training which may include overnight stays is required. Some overtime may be required.
The performance of this position can be measured by the prompt, complete, and accurate investigation of employee accidents, and the ability to assist the Safety and Claims Manager and/or District Safety Representative in safety training, work site inspection, and policy compliance. Effectiveness is also measured by the ability to clearly explain safety related problems and recommend workable solutions.
1. Conducts investigations and analysis of employee property damage and vehicle accident claims.
2. Investigates and analyzes accidents and safety problems and makes recommendations concerning these problems.
3. Assists in conducting safety training for both employees and vehicle safety.
4. Assists in ensuring employee compliance with the Safety Code and Work Site Protection Manual.
5. Performs duties in compliance with departmental safety rules. Performs all duties in a manner conducive to the fair and equitable treatment of all employees.
6. Performs other duties as assigned.
Position Requirements
1. Completion of a bachelor’s degree majoring in insurance, accounting, business, premedical, or prelaw OR Completion of two years of college PLUS one year of experience in claims investigation, litigation and adjustment, processing FOIA requests, investigating workers’ compensation claims, or a combination thereof OR Five years of experience in claims investigation, litigation and adjustment, processing FOIA requests, investigating workers’ compensation claims, or a combination thereof.
Position Desirables
1. Effective oral and written communication skills.
2. Ability to maintain harmonious relationships with employees, agency officials and the public.
3. Proficient in Microsoft Office Suite.
1. Valid driver’s license.
2. Occasional districtwide travel and some statewide travel which may require overnight stays.
3. Some overtime.
4. Successful completion of a background screening.
Work Hours: 8:00 AM - 4:30 PM Monday - Friday
Work Location: 13473 IL Highway 133, Paris, Illinois, 61944
Work Office: Office of Highways Project Implementation, Region 3/District 5/Bureau of Administrative Services
Agency Contact: DOT.CONTACTHR@ILLINOIS.GOV
Posting Group: Transportation ; Office & Administrative Support; Public Safety
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
Seasonal and temporary workers should use a personal e-mail address when applying for jobs
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
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